Terms and conditions

TERMS OF SERVICE

OVERVIEW

1. Detailed description of goods and/or services
Pearls for EL is a business in the Design and retail of ladies wear.

2. Delivery policy
Upon receipt of payment, requests will be processed within 5 days and delivery confirmed by way Email or SMS
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction
The offering on this website is available to South African clients only, however, customers outside of South Africa can email us for orders.

4. Return and Refunds policy
The provision of goods and services by Pearls for EL is subject to availability. In cases of unavailability, Pearls for EL will refund the client
in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee. No monetary refunds will be made in a cases where the customer is unhappy with the design.

5. Customer Privacy policy
Pearls for EL shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted
Payment may be made via Visa, MasterCard and direct bank transfer.

7, Card acquiring and security
Card transactions will be acquired for Pearls for ELvia PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Pearls for EL separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9 Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

10 Responsibility
Pearls for EL takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11 Country of domicile
This website is governed by the laws of South Africa and Pearls for EL chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation
Pearls for EL may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Buntu Image Trading Close Corporation based in South Africa trading as Pearls for EL and with registration number 2007/010644/23
Member of CC: Pearl K.

14 Pearls for EL contact details
Company Physical Address:
121 Essenwood Road, Musgrave, Durban, 4001

Email: buntuimagebeauty@gmail.com Telephone: 0730034305